Friday, March 17, 2006

What does Quality mean to you?

Quality is a widely used term with a lot of fluidity in its meaning. Each team has their own way of measuring the quality. When we talk about the software customers, they might be an end user or customer acceptance testing team or even may be your own management. Each individual will have his or her own view of quality. An end user might say the software is of good quality based on the ease of use. A customer acceptance tester might rate your software as good quality if all his acceptance criteria are met. Your management might say that it has released a high quality software if it is delivered on time within the budget and meets all the stated requirements which are easily maintainable. Finally it ends with, whether the customers are happy using your software and your software has influenced them to improve their business.

So, can we compromise with this that quality software has no mission critical bugs, developed within the estimated budget by meeting the stated requirements, which can be easily maintainable?

I leave it to you to decide "What does Quality mean to you?"

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